JS Nutrition respects your privacy. This Privacy Policy explains how JS Nutrition, based in Pakistan ("JS Nutrition", "we", "us", or "our"), collects, uses, stores, and shares information when you visit our website, create an account, place an order, contact us, or receive transactional communications from us.
1. Information we collect
Depending on how you use the website, we may collect:
- Identity and contact information, including your name, email address, telephone number, billing address, and delivery address.
- Account information, including your username and securely hashed password.
- Order information, including purchased products, quantities, prices, delivery instructions, order status, returns, and customer-service history.
- Payment-related information. Payments may be handled by third-party payment providers. We do not intentionally store complete card numbers or card security codes on our website.
- Technical information, including IP address, browser and device information, cookie identifiers, referring pages, access times, and security logs.
- Communications you send to us, including questions, complaints, reviews, and requests.
2. How we use information
We use information to operate the store; process, verify, deliver, and support orders; collect payment; provide account features; send order and service messages; respond to requests; prevent fraud and misuse; maintain security; troubleshoot and improve the website; comply with legal, tax, accounting, and regulatory obligations; and enforce our terms.
We will only send promotional marketing where permitted and where you have provided any consent required by law. Transactional messages about an order, account, security issue, or requested service are not promotional marketing.
3. WooCommerce, payments, and delivery
Our store uses WordPress and WooCommerce to operate product, cart, checkout, account, and order functions. Information necessary to complete a transaction may be shared with hosting providers, payment processors, fraud-prevention providers, couriers, and delivery partners. Each provider processes information under its own terms and privacy obligations.
4. Google API and Gmail sending
We may connect the store administrator’s authorized Google account to WordPress through an email-delivery plugin so the website can send transactional messages, including order confirmations, password resets, shipping updates, and customer-service emails. Customers are not asked to connect their Gmail accounts, and we do not use this connection to read customer inboxes.
The integration may process the store account identity, authorization tokens, and the minimum Gmail permission required to send email. We use this access only to send and manage website-generated email. We do not sell Google user data, use it for advertising, transfer it for credit or lending decisions, or permit humans to read it except when required for security, support with authorization, legal compliance, or another purpose allowed by Google policy.
Google API Limited Use disclosure: JS Nutrition’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Read the Google API Services User Data Policy.
Google authorization tokens are retained only while the email connection is active or as reasonably necessary for security and troubleshooting. When the connection is removed or access is revoked, we will delete or revoke the related authorization credentials as reasonably practicable, subject to backup cycles and legal requirements.
5. Cookies and similar technologies
The website may use cookies and similar storage technologies that are necessary for carts, checkout, login, preferences, security, and site operation. If analytics or advertising tools are enabled, additional cookies may be used as described in any cookie notice presented on the website. You can control cookies through your browser, but blocking essential cookies may prevent parts of the store from working.
6. When we share information
We do not sell personal information. We may disclose information to service providers that operate the website, email, payments, security, analytics, customer support, and delivery; to professional advisers; in connection with a business reorganization; when you direct us to do so; or where disclosure is reasonably necessary to comply with law, protect rights and safety, investigate fraud, or respond to lawful requests.
7. Retention
We retain information for as long as needed to provide services, maintain order and warranty records, resolve disputes, prevent fraud, enforce agreements, and meet legal, tax, and accounting obligations. Retention periods vary by record type. When information is no longer required, we take reasonable steps to delete or anonymize it, subject to backup cycles and mandatory retention duties.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission, or storage system is completely secure, so we cannot guarantee absolute security. You are responsible for keeping account credentials confidential and notifying us if you suspect unauthorized activity.
9. Your choices and requests
Subject to applicable law and reasonable identity verification, you may ask us to provide access to, correct, update, or delete personal information we hold about you; object to or restrict certain processing; withdraw consent where processing relies on consent; or request information about our handling of your data. Some information may be retained where required by law or necessary for legitimate business records.
A Google account owner can also review or revoke connected-app access from their Google Account security settings.
10. Children
The website and products are intended for adults and are not directed to children. We do not knowingly collect personal information directly from children without authorization required by applicable law. If you believe a child has provided information improperly, contact us so we can review and take appropriate action.
11. International service providers
Some technology providers may process information outside Pakistan. Where this occurs, we take reasonable steps to use providers with appropriate privacy and security commitments and handle information consistently with this policy and applicable law.
12. Changes to this policy
We may update this policy when our practices, services, or legal obligations change. The revised version will be posted on this page with a new effective date. Material changes affecting Google user data will be disclosed and consent requested where required before the new use begins.
13. Contact us
For privacy questions, requests, or complaints, contact JS Nutrition in Pakistan:
- Email: js.nutrition.online@gmail.com
- Phone: 0315 2442413